文档
客房
房间状态、可用性,以及它对入住的前置约束。
8 篇
- The housekeeping overviewThe shift's whole picture on one screen: how many rooms are in each state, who is arriving and leaving, what is held out of availability, and what is still open on the floor.
- The room status boardOne tile per room: the state it is in, whether a guest is in it, how to move it from dirty to clean to inspected, and the standing requests on its occupant.
- Readiness and the check-in gateHousekeeping decides whether a room is ready; the front desk acts on it live, and a room that is not ready stops the check-in.
- The rooming listToday's arrivals as the floor needs them — room, guest, arrival time, party size and standing requests — reachable without any front-desk permission at all.
- Room status discrepanciesWhen the floor finds a room in a different state from the one the desk holds, the register records both readings side by side and corrects neither until somebody decides.
- Trace notesDated reminders attached to a room. They surface on the room's own tile on the day they come due, and an open one never falls silently past its date.
- Lost & foundThe register of what was left behind: what it is, where it was found, who collected it, and when it may be disposed of. Nothing ever leaves it.
- Guest preferencesEvery open request in the house as one list — the coded ones the board already badges, and the written ask that has no catalog entry.