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- Settings overviewWhere an organisation is administered: its properties, its people, what each role carries, what your house calls things, and what everybody did afterwards.
- Your profile and accountYour own row in the Team roster — name, photo, department, sign-in methods, language and appearance, plus the roles and properties that are actually yours.
- Organisation settingsRename your organisation, find the id an operator needs to link to you, and see which parts of the account the Nerve team owns rather than you.
- Hotel: properties, profile and policyOne screen for a property's identity, the rules it runs by, and what a channel is shown — create a property, write its description, and set photos, facilities and policy.
- OutletsThe primary place to edit an outlet's profile — name, kind, revenue centre and default currency. Point of Sale keeps quick-create; full editing lives here.
- POS ArticlesTwo-level category groups for the item picker, the modifiers and variants an article offers, and an optional charge code every article can map to for accounting.
- Charge codes, tax and billing setupEvery article the property can post, the groups a revenue report rolls up by, the tax and service rates applied to them, and the routing templates a group applies at billing time.
- Happy hour pricingTime-windowed price adjustments per outlet, resolved in the hotel's own timezone and applied the moment a line is rung up.
- Shift definitions & varianceName an outlet's expected work periods so a drawer opens against one, and see cash variance rolled up per shift.
- Table planLay an outlet's tables out on a floor plan by drag and drop, so the terminal and the scheduler can show where a table actually sits.
- Fixed asset setup: locations, groups, useful life and budgetsWhere an asset physically sits, the main/sub group it rolls up under, the useful-life policy it inherits, and the capex budget it draws against.
- Engineering: Maintenance setupThe two lists that feed a work order before it is even raised: standard repair durations and preventive maintenance schedules.
- Team: people and what they reachOne list of everybody who has access, one way to add somebody, a profile per person showing which properties their roles actually reach, and the departments they belong to.
- Procurement setupPurchase tax, spending cards for officers, a sequenced approval chain, and cost centres a purchase invoice can be split across.
- Roles and custom permission bundlesAuthor a role from the permission catalog, clone one you already have, and learn what the reserved Owner role will not let you do.
- Reference dataThe code lists your property picks from — ID document types, titles, nationalities, source regions, contact types — and how to rename, reorder and retire an entry without a deploy.
- Letters & document templatesThe operator-editable templates behind every guest-facing letter and document — organised by category, previewed per language, and test-sent before they go live.
- Printers: definitions & routingWhat your property's printers are, and what prints to each of them — kitchen tickets, folios, reports — without a developer wiring a device by hand.
- General parametersA handful of per-property operator switches that don't belong to any one module — kitchen-ticket copies, cash rounding, the default guest language.
- Roles and what each one can doThe default role bundles, what each can and cannot reach, and how role, permission and app enablement combine to decide your sidebar.
- Function spaces & banquet productsCapacity by layout, area and combinability for every banquet space — configured from Settings, still owned by Point of Sale underneath.
- Self-service setupSelf-order and self check-in, configured per outlet and per property, each shipping dark until you switch it on — plus the payment-method mapping both depend on.
- Cashless setupConnect an e-wallet/cashless provider, then map every one of its method codes to an internal payment and GL account before you reconcile a settlement file.
- e-Procurement setupConnect an external supplier marketplace, keep its catalogue in sync, and map its suppliers to your own — so a marketplace order still goes through your existing approval chain.
- Installing and enabling apps for a propertyOne switch per app, per property, self-service from the App Directory — and why an app outside your plan shows a paywall instead of an Install button.
- Agent runs, spend & limitsEvery background model call the platform makes on your behalf: what it did step by step, what it stopped to ask you, and what it cost against your plan.
- White-label: house terminologyRename Nerve's hospitality vocabulary to the words your house uses, per language. Part of the enterprise plan — and this is where Terminology went.
- Importing your dataFill one spreadsheet offline, upload it, read the cell-by-cell validation, and commit — the fastest way to bring a new property to life.
- Operator links and the delegation rosterHow one organisation's staff come to operate another organisation's hotels — invited, accepted, delegated, and revocable in one move.
- The operator portfolio has movedThis screen is gone. Today's position across every managed property is now on the portfolio home you land on after sign-in, alongside your own organisations.
- Notifications and documentsPreview what a guest receives, in their language, before they receive it — and check whether the message you thought was sent actually arrived.
- Escalation: who may ask, and who may sign offWhich money-impact actions make someone re-prove who they are, above what amount, who may request each one and who may approve it, and the verification record.
- The audit logOne chronological trail of the high-trust actions in your organisation — people, API keys and agents in the same stream, with actor, target and outcome.